What does a communication consultant do? Summary Communication consultants: Diagnose problems; Recommend solutions; Facilitate interventions; and Evaluate outcomes Everyone wants to be a consultant. I study communication because I want to solve communication-related problems. Often I am concerned with the status of research that is not applied. Practical application of evidence-based research should be a natural inclination, not a rarity. I consult so that I can help apply re

Summary: Teaching and Training Generation Z Use digital platforms to engage Gen Z Encourage Gen Z to be creative In my role, I am just starting to see the trickle in of Gen Z and my current students would, I’m sure, align more with the Millennial distinction instead of Gen Z. But, K-12 teachers have been instructing Gen Z for years. So, we can at least look at those trends and determine what teaching and training should look like for this generation. If you are not familiar w

Summary: Teaching and Training Millennials Rise above the traditional training model Create flexible training opportunities Focus on skills Every time I start to write a post on Millennials I always smile. I cannot login to Twitter without having a Millennial-focused post on my immediate news feed. We care so deeply about Millennials because they are “counter-corporate” but there is nothing new under the sun. Millennials are different, Gen X is different, Boomers were differe

Summary: Teaching and Training Generation X Create clear outcomes Establish efficient training mechanisms Clearly communicate the end goal of a training initiative I am, technically, a Millennial-but I have a Gen X mindset-especially in the workplace. In a previous post I said: “Work smarter not harder has established an internal desire for output but [Xers] struggle to respect (and trust) authority. Xers want efficiency in the workplace, access to leaders and information, an

Summary: Teaching and Training Baby Boomers Help Boomers think about an innovative and creative legacy I need more hobbies :-) I appreciate the Boomers. In some ways, I (a reluctant Millennial) am very “Boomer-esque”. I have workaholic tendencies, I tend to struggle to remove my identity from my profession, and I like, and respect, the top-down structure of organizations. I believe it helps establish consistency and accountability. I’m also professionally competitive and I ge