Part 4: A communication consultant facilitates interventions Summary: Organizational training and professional development done well can enhance a culture and clarify misconceptions Corporate training can be dull, drab, and check-box ready. Here’s what I mean: Some organizations are quick to look at training needs and search for the path of least resistance instead of actually searching for training, and a trainer, who can help the organization in both the short and long-term

Summary: Good communication consultants listen Good communication consultants diagnose the “root” of the problem and suggest solutions accordingly If you are like me, you are quick to solve. In some ways this is a wonderful trait. The ability to “solve” is a fantastic characteristic. People who can solve problems are valuable to any organization. I believe, though, that you cannot solve problems without first diagnosing problems accurately. This means you have to listen to th

Part 2: A communication consultant diagnoses problems. Summary: Communication consultants diagnose problems Communication problems are multifaceted You are always the last to know. Seriously, you are. Leaders (and managers) are usually effective because they are forward thinking. They can see problems before they happen and can implement forward-thinking strategic solutions. Sometimes, though, you may not know a problem exists. In this way, you are always the last to know. Pr