Part 4: A communication consultant facilitates interventions


  • Organizational training and professional development done well can enhance a culture and clarify misconceptions

Corporate training can be dull, drab, and check-box ready. Here’s what I mean: Some...


  • Good communication consultants listen

  • Good communication consultants diagnose the “root” of the problem and suggest solutions accordingly

If you are like me, you are quick to solve. In some ways this is a wonderful trait. The ability to “solve” is a...

Part 2: A communication consultant diagnoses problems.


  • Communication consultants diagnose problems

  • Communication problems are multifaceted

You are always the last to know. Seriously, you are. Leaders (and managers) are usually effective because they a...

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Communication During COVID and Crisis [Part 6/6]: What's next?

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