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Communication During COVID and Crisis [Part 5/6]: Developing Leaders Within

April 13, 2020


The world continues to change, rapidly. Last time we talked about communicating internally, here’s a brief overview of those tips:

  • Be intentional

  • Be empathetic

  • Revisit policies and procedures

  • Identify a communication czar

  • Create fair and equitable remote work and remote work guidelines

We have two podcasts left in this series and I wanted to talk about something a little different. Forward-thinking non-profits, and other organizations, should use this time as an opportunity to develop leaders within. For varying reasons: it is a good time to delegate (so as to not be overwhelmed); the focus on virtual professional development has never been greater; and you can leave a legacy of success that outlasts you.


Tip 1: Delegation

  • Establish your point person, but engage other talented people.

  • Be careful because you don’t want to overwhelm, but the time is ripe to call people in your organization to add continual value-we are in a state of urgency and, practically, a state of urgency will separate out levels of competency.

  • Are there capable people in your organization asking for more responsibility? Oblige them. This HBR article is worth your time right now. The article addresses leading during a crisis.

  • Delegating during a crisis has risks:

    • The person may not work well under crisis

    • The task could be performed incorrectly