We have to remember, as we communicate during a crisis, that we have different audiences. Last time we talked about communicating externally, to boards and stakeholders, but we also have to communicate to our own people, our staff.

We are in an ‘infodemic’! There is so...

In my most recent blog I talked, briefly, about day-to-day operations during COVID and crisis. I want to quickly summarize my tips from last time and then move on to the theme of the day.

  • Tip 1- Think creatively about how you engage in remote work.

  • Tip 2- Selec...

In part 1 we talked a little about an overview. I offered three tips for changing your mindset about the current situation. The blog post has various helpful links. A summary of the tips is below. But, ultimately, remember:

  • Don’t panic.

  • Go virtual where you can...

Communication During COVID and Crisis: Impact on Nonprofits

Michael G. Strawser

Assistant Professor of Communication, University of Central Florida

Principal, Legacy Communication Training and Consulting, L.L.C.

What an interesting time. Interesting probably is an understa...

If coherent narratives make sense, narrative fidelity represents the quality of the story. Or, does it fit into the hearer’s previous and prior understanding. Fisher (Narrative Paradigm guy) believes there are five ways that storytellers achieve narrative fidelity (‘ma...

In my last post I talked about the underpinnings of narrative theory. I mentioned OSU and the Project Narrative Project and I gave a brief overview of Fisher’s Narrative Paradigm. All of that information is great, but, as you (or your organization) considers using stor...

If you are not familiar, you should visit Ohio State’s Project Narrative page. I like the framework the OSU Project Narrative team provides for narrative theory. They say:

“Narrative theory starts from the assumption that narrative is a basic human strategy for coming t...

It is easy to get “lost” while visiting Oxford. Not lost in the physical sense (although, I’m wondering how many more terminal degrees I need to learn how to read Google maps…I have a terrible sense of direction) but lost in a world that is slower and more relaxed. Des...